The Ark Cattery: Terms & Conditions
 
A non-refundable deposit is charged when booking.

The payment of this deposit is seen to be an acceptance by the Client to all Terms & Conditions.

Upon making a booking, payment of any deposit is required by return. Deposits not received may result in the booking being cancelled.

Full outstanding payment is required on boarding of cat/s.

Any requests to change booking dates (that can be accommodated ),or any cancellations must be made at least 14 days prior the booking period otherwise the total amount must be paid.

In the event of a cat being taken ill, a vet will be called to administer any necessary treatment and all fees incurred will be the responsibility of the owner and payable upon collection.

No cat can be accepted unless it has been innoculated or boosted against feline enteritis and cat flu. A certificate must be produced on arrival confirming inoculations within the last twelve months. No cat will be admitted if it appears to be suffering from any infectious illness.

Cats should receive a reputable flea infestation treatment prior to boarding.

Please telephone in advance if you wish to collect your cat before or after the agreed date. Early collection of a cat will not result in a refund save at the discretion of the owner.

Whilst every care is taken, all cats are boarded at the owners risk.

Should any cat be left more than two weeks after the stipulated date without notification from its owner, we reserve the right to dispose of the cat in any way we consider appropriate.
 
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